New webinar on demand! A Baby-Stepwise Approach to AUC→ WATCH NOW →

CUSTOMER SUPPORT

The secret to our success isn’t our
world-leading Bayesian dosing software
(although that helps). It’s our people.

Scroll to feel the love

Customer support that works when you work

As a clinical pharmacist, your time is valuable. Patients to see. Problems to solve. Every day brings a new challenge.

So, when it comes to customer support, you shouldn’t have to wait. Whether you’re working the night shift, in a team meeting, or on your lunch break, you can count on us to be there – 24/7.

When we say best-in-class service, we actually mean it.

Talk to us any time

Caring for patients isn’t a 9 to 5 job, and neither is ours. There’s no start or finish time on our watch: our support team is available round-the-clock. We’ll always answer your call, email or live chat – day or night. 

Receive a reply in minutes

We’re not usually ones to brag, but we pride ourselves on our speedy response times. Submit a question via our live chat and you can expect to hear back in as little as two minutes. We promise.

Get 1:1 support from real humans

We may be a software platform, but we’ll never lose our human touch. From your preferred contact method to your pet’s name, your dedicated account manager will make it their mission to learn all they can about you and how you work.

Find your feet faster

We make onboarding easy. From self-paced training videos to templates to help you certify your pharmacists with a range of clinical competencies modules, we equip you with everything you need to get started, fast.

Take the trouble out of troubleshooting

We’re skilled problem-solvers. Whether you’ve got a technical issue, a clinical question, or even feedback to help us improve our platform, you can chat with our skilled technical team at a moment’s notice.

Advice from clinical experts

To assist you in establishing the best way to implement and evaluate Bayesian dosing, we offer access to our clinical advisory board.

Work with nice people.

Enough said.

Here’s how we’ve been able to help others

« DoseMeRx has proven to be an essential tool in our work as hospital pharmacists, as it has allowed us to increase the safety and efficacy of antimicrobial therapy, as well as generate greater awareness among clinicians of the importance of individualizing therapy. »

Andreia Cristina Laranjeiras Areias | Assistant Pharmacist

Hospital do Espírito Santo da Ilha Terceira, E.P.E.R, Portugal

Demandez une démo

Découvrez à quel point DoseMeRx est facile à utiliser et à intégrer dans votre journée de travail.

Demandez une démo ci-dessous. Vous pouvez également nous appeler au +1 (832) 358-3308 ou nous envoyer un e-mail à hello@dosemehealth.com

Pourquoi choisir DoseMeRx ?

Plébiscité par des cliniciens du monde entier
Support individualisé offert par l’équipe DoseMe

HIPAA Privacy Statement | Privacy policy | DoseMe & the GDPR | Copyright © 2012 - 2025 DoseMe Pty Ltd. All Rights Reserved.
DoseMe® is a registered trademark of DoseMe Pty Ltd. DoseMeRx℠ and DoseMe℞℠ are service marks of DoseMe LLC.